Martin Newman is an author, speaker and expert on customer services. With 30 years in retail working on big-name brands such as Burberry, Speedo and Harrods, he’s a champion of the British high street and advises businesses in any consumer-facing industry on how to improve customer experience.
Martin will be writing a regular column for The UK Newspaper starting from this week.
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Martin Newman is an author, speaker and expert on customer services. With 30 years in retail working on big-name brands such as Burberry, Speedo and Harrods, he’s a champion of the British high street and advises businesses in any consumer-facing industry on how to improve customer experience.
